Such instances tend to be extreme, however. Some legitimate home users are caught by the AI and cut off, and plenty of negative reviews on Google Play or the App Store complain of accounts being disabled automatically and without warning. The free version of TeamViewer is enforced by an AI designed to detect commercial activity that cuts off access for users it deems suspicious. Users are instead told to email the support team. (Opens in a new window) Read Our VNC Connect ReviewĬanceling a TeamViewer plan is a bit of a pain because you can't do it on the website. Home users get everything TeamViewer has to offer, which is great if you, like many of our readers, provide volunteer tech support for friends and family. I used it for the bulk of my testing, then I tried out the business version. The free version isn't a gimmick or a demo. TeamViewer is completely free for personal use. It's a bit pricey for business use, but that doesn't prevent TeamViewer from earning our Editors' Choice award for remote access software. It also works across platforms and is free for noncommercial use. TeamViewer does both of these things extremely well, in addition to offering some of the smoothest remote controls on the market. And if you're primarily interested in accessing specific machines, you want software you can sign into securely and leave running in the background. If you're providing remote access support, it's crucial that the software is easy to download and set up, because the person on the other end isn't necessarily tech savvy. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.

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